ECOnomics

OVERVIEW

ECOnomics was an app that was designed to encourage users to recycle with the incentive of rewards

It was created during the Spring semester, with the objective of learning how to implement the user research process

ROLE

Team Leader πŸ•΅οΈ

User Research, Visual design, Prototyping, Usability Testing, Pitching

Background

♻️ This app was created in the Fall of 2021 based off of pitch prompts that students found intriguing and wanted to work on. The concept of ECOnomics came from the impending doom of the environment and how people can obtain incentives if they wanted to reduce, reuse and recycle.

🌍 When we first began our research for this process, we analyzed what the users end goals would be and what their purpose could be when they were recycling. We began our discussion and decided what would be best for our users through our research meetings online

Identify the problems

πŸ“ ECOnomics was an app that was super important to me personally. The state of the environment is something that has always affected the way I looked at things. The thought of incentivizing people to recycle seemed like a step in a more positive direction of climate change and reducing waste.
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πŸ“ The concept of recycling and mobile devices playing an important role in the 21st century could potentially offset the amount of time it's going to take climate change to really begin to affect our everyday lives.

πŸ“ The process that was put into reaching our users goals was thought and completed throughout this user research. During our online kickoff meeting, we started with a very expansive subject matter and settled on a result to complete our research report.

πŸ“ This research report articulates and puts into words the research we did as a team such as interviews and unity of user’s behaviors and their goals. We started off with our kickoff meeting, online using Discord and Miro. We learned throughout this research process how to adequately delegate topics and make deadlines. We then did a lit review and a competitive audit to give us more information on the type of users we will be designing for.

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As a team, we identified our main objectives as:
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βœ‹ What does the user want to gain from the app
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βœ‹ Research recycling throughly to gain knowledge for our mobile app
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βœ‹ Analyze our users
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βœ‹ Compare current mobile apps similar reward apps and recycling incentive apps

User personas and our research

✏️ They are archetypes based on the behavior patterns we uncovered during our research, interview and affinity mapping phases. Personas allow us to understand our users goals in specific contexts which is critical for ideating and validating design concepts, a portion of the modeling phase. From the personas we’ve developed below our team will next define a list of requirements as we move onto the modeling phase.

Research Report for ECOnomics
Lit Review
Competitive Audit

What is the problem statement?

πŸ“ We learned from our research that we had a specific group of people that we were trying to reach. This helped us come up with our problem statement.

🌍 Problem Statement: The environmental health has been decaying for the past couple decades. We want to provide a resource that minimizes waste because there are no adequate ways of finding resources for recycling centers which will help users reach their goal of recycling more.

The app vision

The problem the company is facing is poor waste management. The app is intended to get consumers to recycle more throughout their daily lives.
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Our app will allow users to recycle more by showing them where recycling centers are, how and what can be recycled, how much they have helped their environment through recycling, and by provided them with rewards and incentives with greater efficiency. Our app will combat issues such as showing all recycling centers nearby, a simple and user friendly reward system. This will improve our app and make it stand out more on the market to draw in new users.

πŸ”Ž Important features: The user thought that important features such as a recycling code to know how to recycle certain items would be helpful to allow them to gain more rewards when recycling.
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🚴 Incentives: Users we're looking for a way to gain value through recycling. This made us look into companies that may pay a part in recycling incentives and would like to contribute to the user's incentives.
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🌍 Location services: One of the main complaints that we heard from our users were the fact that there was no way to really recycle. We wanted to implement a way for users to be able to find the nearest recycling location to them.

User Testing Script

Our most valuable findings

✏️ Once we established our app vision we wanted to put into place our most valuable findings. This helped us collaborate and create a prototype that aligned with our research and user interviews.

♻️ Our app will allow users to recycle more by showing them where recycling centers are, how and what can be recycled, how much they have helped their environment through recycling, and by provided them with rewards and incentives with greater efficiency. Our app will combat issues such as showing all recycling centers nearby, a simple and user friendly reward system. This will improve our app and make it stand out more on the market to draw in new users.

Miro Board

Designs

πŸ“±Once we completed our research, problem statement and established our most valuable findings, we then created our designs and a prototype. We had two rough prototypes before we finalized our last prototype.

Prototype Designs

Results and takeaways

🌍 The research that was completed throughout the semester of this project was very important in the way we as users viewed the app. My team and I had an impression of what we thought we would want the app to be, but then we shifted gears majorly after many of our user interviews.
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♻️ We learned that users want to recycle, if they're taught how. And we also learned that users actually care a lot more about the environment than we think. Incentives will help the user become a better climate advocate, but instructions on how to recycle and where was also just as important.

ECOnomics Final Presentation